Thursday 8th July, 2010
Winners of The 2010 ISPAs–
The 12th Annual UK Internet Industry Awards
The 12th Annual UK Internet Industry Awards
The winners of The 2010 ISPAs - the 12th Annual UK Internet Industry Awards in association with Epitiro - were announced at a gala dinner at the London Marriott Hotel, Grosvenor Square on the 8th July 2010.
Congratulations to all the finalists and of course the winners.
ISP Division
Best Shared Hosting
The finalists were as follows:
123-reg
Namesco Ltd
Best Shared Hosting
The finalists were as follows:
123-reg
Namesco Ltd
Netcetera
NewNet plc
NewNet plc
Webfusion
Winner: Namesco
An ISPA spokesperson said, “The judges were impressed with Namesco's high level of customer satisfaction, with good use of security and technical support complemented by a clear pricing structure.”
Best Dedicated Hosting
The finalists were as follows:
Exa Networks
Fluidata
Namesco Ltd
NewNet plc
Winner: Namesco
An ISPA spokesperson said, “The judges were impressed with Namesco's high level of customer satisfaction, with good use of security and technical support complemented by a clear pricing structure.”
Best Dedicated Hosting
The finalists were as follows:
Exa Networks
Fluidata
Namesco Ltd
NewNet plc
Tagadab Ltd
Winner: NewNet
An ISPA spokesperson said, “In an extremely competetive category, the judges decided that NewNet's wide product range, provision of 24/7 technical support and a dedicated account manager set them apart from their competitors.”
Winner: NewNet
An ISPA spokesperson said, “In an extremely competetive category, the judges decided that NewNet's wide product range, provision of 24/7 technical support and a dedicated account manager set them apart from their competitors.”
Best Internet Telephony sponsored by Magrathea
The finalists were as follows:
Entanet International Ltd
The finalists were as follows:
Entanet International Ltd
Gradwell
iNet Telecoms Ltd (voipfone)
iNet Telecoms Ltd (voipfone)
Noble Solutions
Timico
Winner: Gradwell
The judges agreed that Gradwell's use of new media to interact with and help their customers made it stand out from its competitors in this category. Furthermore, the clear communication with its customers made Gradwell the worthy winner.
Best Mobile Broadband
The finalists were as follows:
FREEDOM4 WiFi
The finalists were as follows:
FREEDOM4 WiFi
O2
Orange UK
Vodafone
Winner: FREEDOM4 WiFi
An ISPA spokesperson said, “Winning for the second year running, the judges felt that FREEDOM4 WiFi made the best use of technology to offer the various connectivity options to suit both business and leisure travellers.”
Best Business Customer Service
The finalists were as follows:
C4L
Orange UK
Vodafone
Winner: FREEDOM4 WiFi
An ISPA spokesperson said, “Winning for the second year running, the judges felt that FREEDOM4 WiFi made the best use of technology to offer the various connectivity options to suit both business and leisure travellers.”
Best Business Customer Service
The finalists were as follows:
C4L
Claranet
Eclipse Internet
Entanet International Ltd
Exa Networks
Winner: Claranet
An ISPA spokesperson said, “The judges agreed that Claranet was a worthy winner as it showed that it had a clear path to resolving issues as they arose through industry standard methodologies and the latest technology.”
Best Consumer Customer Service sponsored by mquadr.at
The finalists were as follows:
Be Broadband
Karoo Broadband
O2
Eclipse Internet
Entanet International Ltd
Exa Networks
Winner: Claranet
An ISPA spokesperson said, “The judges agreed that Claranet was a worthy winner as it showed that it had a clear path to resolving issues as they arose through industry standard methodologies and the latest technology.”
Best Consumer Customer Service sponsored by mquadr.at
The finalists were as follows:
Be Broadband
Karoo Broadband
O2
Orange
PlusNet
Virgin Media
Winner: PlusNet
An ISPA spokesperson said, “The judges were pleased with the effective way that PlusNet handles complaints, including flexibility in how customers can contact them, and were particularly impressed with the way PlusNet provided a geographic number for consumers to contact the company, setting them apart from other finalists.”
PlusNet
Virgin Media
Winner: PlusNet
An ISPA spokesperson said, “The judges were pleased with the effective way that PlusNet handles complaints, including flexibility in how customers can contact them, and were particularly impressed with the way PlusNet provided a geographic number for consumers to contact the company, setting them apart from other finalists.”
Access Innovation Award
The finalists were as follows:
Aql
Cybermoor Ltd
South West Internet CIC
The finalists were as follows:
Aql
Cybermoor Ltd
South West Internet CIC
Truphone
Vodafone
Winner: Cybermoor Ltd
An ISPA spokesperson said, “The judges felt that Cybermoor deserved the inaugural award for delivering next generation broadband to a community that would not otherwise have received access to such broadband and for its community-based approach. The judges were impressed by the entrants to this new category and want to see it expanded next year as it shows the way companies and individuals can go beyond what’s expected of them.”
Vodafone
Winner: Cybermoor Ltd
An ISPA spokesperson said, “The judges felt that Cybermoor deserved the inaugural award for delivering next generation broadband to a community that would not otherwise have received access to such broadband and for its community-based approach. The judges were impressed by the entrants to this new category and want to see it expanded next year as it shows the way companies and individuals can go beyond what’s expected of them.”
Internet Safety Award
The finalists were as follows:
BT Total Broadband
Childnet International
The finalists were as follows:
BT Total Broadband
Childnet International
Nominet
Orange UK
Orange UK
Vispa
Winner: Childnet
An ISPA spokesperson said, “The judges agreed that Childnet deserved to win as their work is focused on all those involved in making the Internet a safer place - children, parents and teachers - and liked the way the Internet was portrayed in a positive light.”
Winner: Childnet
An ISPA spokesperson said, “The judges agreed that Childnet deserved to win as their work is focused on all those involved in making the Internet a safer place - children, parents and teachers - and liked the way the Internet was portrayed in a positive light.”
Digital Inclusion Award in association with Race Online 2012 and sponsored by PlusNet
The finalists were as follows:
Bolton Literacy Trust
The finalists were as follows:
Bolton Literacy Trust
Kingston Communications (KC)
NHS Choices
Southwest Internet CIC
Westminster City Council
Winner: Bolton Literacy Trust
The Race Online 2012 judges felt that Bolton Literacy Trust stood out among the entries, both for its longevity and for its impact. The scheme has touched the lives of more than 1,000 people in the eight years it has been running, ranging from the elderly, those with mental health problems, teenage parents and asylum-seekers. It's a great example of how local organisations can use computers and the Internet.
The Corporate Social Responsibility Award
The finalists were as follows:
Kingston Communications (KC)
Orange UK
Webfusion
Winner: Orange
The finalists were as follows:
Kingston Communications (KC)
Orange UK
Webfusion
Winner: Orange
An ISPA spokesperson said, “The judges felt that Orange was the worthy winner as it clearly involves its staff in CSR as well as devoting money to the work. The judges also commended the efforts it made on behalf of young people."
Best Business Fixed Broadband
The finalists were as follows:
ClaraNet Ltd
The finalists were as follows:
ClaraNet Ltd
Entanet International Ltd
Fluidata Ltd
NewNet plc
NewNet plc
Timico
Urban Wimax Ltd
Winner: ClaraNet Ltd
An ISPA spokesperson said, “In a competitive field this year, the judges decided that Claranet's use of asymmetric and symmetric broadband made them stand out from the competition. Claranet's focus on business-to-business was also commended by the judges."
Best Consumer Fixed Broadband sponsored by F-Secure
The finalists were as follows:
Be Broadband
Winner: ClaraNet Ltd
An ISPA spokesperson said, “In a competitive field this year, the judges decided that Claranet's use of asymmetric and symmetric broadband made them stand out from the competition. Claranet's focus on business-to-business was also commended by the judges."
Best Consumer Fixed Broadband sponsored by F-Secure
The finalists were as follows:
Be Broadband
Karoo (Kingston Communications)
NewNet plc
O2
O2
Virgin Media
Winner: Be Broadband
An ISPA spokesperson said, “In this fiercely competitive category the judges commented that Be Broadband had clear pricing structures and offered good value for money. The judges also felt that Be Broadband stood out due to its bonding and contention"
Winner: Be Broadband
An ISPA spokesperson said, “In this fiercely competitive category the judges commented that Be Broadband had clear pricing structures and offered good value for money. The judges also felt that Be Broadband stood out due to its bonding and contention"
Special Division
Internet Hero sponsored by Eclipse Internet
The finalists were as follows:
Bridget Fox
Internet Hero sponsored by Eclipse Internet
The finalists were as follows:
Bridget Fox
Data.gov.uk
Tom Watson MP
Tom Watson MP
Zip it, Block it, Flag it campaign
38 Degrees Campaign
Winner: Tom Watson MP
Winner: Tom Watson MP
An ISPA spokesperson said, “The ISPA Council bestowed the Internet Hero Award upon Tom Watson MP for leading the opposition to the parliamentary fight against the Digital Economy Bill and continuing the campaign to ensure an informed approach to the Act."
Internet Villain
The finalists were as follows:
Internet Villain
The finalists were as follows:
ACS Law
The European Commission and the Council of Ministers
Lord Clement-Jones
Lord Mandelson
Lord Mandelson
UK Parliament
Winner: Lord Mandelson
An ISPA spokesperson said, “The ISPA Council decided Lord Mandelson was a deserved winner of the villain award for ignoring principles of better regulation to amend an open consultation following lobbying from an interest group -no prizes for guesing which one."
