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Epitiro Technologies (formerly Purple Sun).
Epitiro
offer a range of services to Internet Service Providers
allowing them to benchmark customer performance and
reliability.
Using
a network of monitoring satellites across the UK, the ISP-I
("eyespy") software from Epitiro emulates a users
activity with each ISP from a variety of sites across the UK,
external to the provider's network.
ISP-I
constantly monitors performance by continually connecting to
each ISP, every 15-30 minutes, and capturing performance
metrics such as time to connect, connection speed, upload
speed, download speed, ping time, DNS look-up time together
with incoming and outgoing e-mail round
trip performance
The
system is able to monitor ADSL, DSL, Cable modem, Dial-UP- and
Wireless Connections providing a range of detailed statistics
including connection speed, reliability, performance and email
delivery for independent analyses.
Our
customers use this data to help improve services, monitor
compliance with Service Level Agreements and for competitive
marketing purposes.
Epitiro are currently developing further applications to monitor
customer experience for e-commerce transactions and rich media
content web sites.
Epitiro are the only company to offer real-time ISP analyses and
performance monitoring of over 50 home and business ISP
packages in the UK.
For further information visit www.epitiro.com.
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