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Thursday 24th February,
2006
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Winners of The
2006 ISPAs–
The 8th Annual UK Internet Industry Awards
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The winners of The 2006 ISPAs - The 8th Annual
UK Internet Industry Awards in association with epitiro - were
announced at a gala dinner in London on Thursday 23rd
February, 2006.
ISPA is grateful to the category sponsors, the
drinks reception sponsor Affiniti, the table entertainment
sponsor Outblaze, the attendees and Dominic Holland the
compere for the evening.
Congratulations to all the finalists, the
company that received a Commendation for Innovation and of
course the winners.
ISP Division
Best Dial-Up sponsored by Brightfilter
The finalists were as follows:
- BISCit Internet
- NTL
- PlusNet
- Tesco
- Waitrose
Winner: BISCit
Internet
An ISPA spokesperson said, "The judges considered
BISCit Internet to offer the best all-round dial-up package,
combining a simple and cost-effective product with superior
levels of customer support.”
Best Hosting Provider sponsored by VeriSign
The finalists were as follows:
- Donhost
- Entanet
- FreeNetName
- Keen Computers
- UKFast
Winner: UKFast
An ISPA spokesperson said, "A unanimous judging panel
felt that UKFast was the clear and decisive winner. UKFast
offers clients a free and full daily back-up service as
standard and an impressive service level guarantee with a firm
commitment to uptime. UKFast offers personal and friendly
customer support, with a technical person promising to pick up
the phone within three rings. With this commitment to customer
service and support, UKFast “wins hands down”.”
Best Portal sponsored by mnet
The finalists were as follows:
- Blueyonder Broadband
- Bulldog
- Tesco
- Tiscali
- UK Online
Winner: Tiscali
An ISP spokesperson said, "The judges were impressed
with the vast range of information and the variety of the
content available at www.tiscali.co.uk. The portal can be
accessed from user’s PCs or on the move through WAP
technology, and is clearly signposted and easy to navigate.
Tiscali’s portal was said to be “rammed” with “all the
value-added information you’d want and expect from your
ISP”."
Best Streaming Service sponsored by Bulldog
The finalists were as follows:
- Global-Mix
- Groovy Gecko
- Mydeo
- RealNetworks
- Streaming Wizard
Winner: Groovy Gecko
An ISPA spokesperson said, "The judges were impressed
with the range of formats that Groovy Gecko’s streaming
services support, including Windows, QuickTime, Flash and Real
Networks and 3gp technologies. Groovy Gecko provides
accessible and high level streaming services with a variety of
flexible contracts for its clients.”
Best Uncontended Service sponsored by Alcatel
The finalists were as follows:
- Affiniti
- Blueyonder Broadband
- Internap
- mnet
- Zen Internet
Winner: Zen Internet
An ISPA spokesperson said, "The judges felt that Zen
were one of the “original and best” ISPs, offering an
uncontended service which stands as the benchmark in terms of
quality and innovation. Zen was said to “deliver on its
promises”, with excellent and reliable connectivity,
customer care and technical support.”
Best Light Business Broadband sponsored by
BT Wholesale
The finalists were as follows:
- Exa Networks
- Kingston Communications
- Lumison
- Nildram
- Zen Internet
Winner: Exa
Networks
An ISPA spokesperson said, "The judges considered Exa
Networks to offer a balanced offering which was perfectly
suited for smaller businesses. Exa Networks’ strength was
said to lie in its simplicity; offering affordable and simple
connectivity, effective email filtering and good customer
care, with no hidden costs.”
Best Light Consumer Broadband sponsored by
Caudwell Logistics
The finalists were as follows:
- Entanet
- Karoo
- NTL
- Tesco
- UK Online
Winner: UK Online
An ISPA spokesperson said, "The judges felt UK Online
stood out as an ISP which understands that price sensitivity
is a key driver in consumer’s transition to faster broadband
services, and it was the first ISP to break the £10 per month
barrier (in certain areas). It is an affordable and most
importantly robust service, with impressive levels of support
and customer care, unlimited downloads with no caps and a
200MB mailbox.”
Best Heavy Business Broadband sponsored by
Huawei
Technologies
The finalists were as follows:
- Demon
- Lumison
- mnet
- PIPEX
- Zen Internet
Winner: Zen Internet
An ISPA spokesperson said, "The judges considered Zen
to be a co-operative and supportive service provider. The
judges were impressed with Zen’s flexible contract, the
speed of the set up time and all at a competitive price. 24/7
support reflects the understanding that businesses need
Internet access around the clock, while Zen’s customers
receive personal technical support from a “real person, not
a blank email wall”.”
Best Heavy Consumer Broadband sponsored by
Axiom
Systems
The finalists were as follows:
- BISCit Internet
- Madasafish
- NTL
- Seriously Internet
- Waitrose
Winner: Madasafish
An ISPA spokesperson said, "The judges considered
Madasafish to offer a great product which represents real
value for money. They were impressed with the “sensible
extras” offered by Madasafish, including a generous 20GB
download limit for consumers. The judges also applauded
Madasafish for offering an inclusive broadband service, which
supports both Apple Mac and PC users.”
Best Sumo Business Broadband sponsored by Hostopia
The finalists were as follows:
- Be Unlimited
- Kingston Communications
- mnet
- Telewest Business Essentials
Winner: Telewest Business
Essentials
An ISPA spokesperson said, "The judges commended
Telewest Business Essential’s “interesting and innovative
SME offering.” Telewest provides clients with a “nice
looking” package, offering reliability, value for money and
a level of support which reflects Telewest’s understanding
that SMEs will not necessarily have their own technical
support department.”
Best Sumo Consumer Broadband sponsored by
F-Secure
The finalists were as follows:
- Be Unlimited
- Blueyonder Broadband
- Karoo
- UK Online
Winner: Be Unlimited
An ISPA spokesperson said, "The judges felt that Be
Unlimited were “pushing the broadband boundaries” by
offering consumers an innovative service through ADSL 2+
technology which aims to reach speeds of up to 24MB. Be
Unlimited delivers “great higher speeds” to its users and
was felt to be “an interesting challenger to the big
boys”.”
Best Business ISP sponsored by Cisco
Systems
The finalists were as follows:
- Entanet
- Exa Networks
- PIPEX
- UKFast
- Zen Internet
Winner: Zen Internet
An ISPA spokesperson said, "The judges considered
Zen’s personal approach to its customers, providing
dedicated technical support and account management, to be
extremely valuable to business users. Zen offers an impressive
overall package of hosting and connectivity services, and has
worked hard to promote its SDSL services. The judges also
recognised Zen’s great Corporate Social Responsibility
credentials through its commitment to local schools,
communities and charities.”
Best Consumer ISP sponsored by MasterCard
The finalists were as follows:
- BISCit Internet
- NTL
- PIPEX
- Tesco
- Wanadoo
Winner: Wanadoo
An ISPA spokesperson said, "The judges considered
Wanadoo to offer a “very attractive product package” with
a great variety of value-added extras for their consumers. The
judges were particularly impressed with Wanadoo’s innovative
‘Livebox’ product, which offers wireless connectivity and
VoIP to Wanadoo’s users. Wanadoo’s consideration for the
security of its customers was noted by the standard of its
anti-abuse service and a strong commitment to the protection
of children online.”
An ISPA spokesperson continued, "The judges deemed
that PIPEX should be awarded a Commendation for Innovation for
its customer loyalty programme. PIPEX are fighting the churn
of customers by rewarding loyalty with gifts, which
demonstrates PIPEX’s commitment to the quality of care of
its customers.”
Special Division
The Internet Watch Foundation Award for
Developments in Online Safety sponsored by Pipex.
The finalists were as follows:
- Get Safe Online
- Know IT All
- Parents Centre
- UK Children Go Online
- Virtual Global Taskforce
Winner: Virtual Global
Taskforce
An ISPA spokesperson said, “The Virtual Global Taskforce
received this award for the partnership between worldwide law
enforcement agencies and the Internet industry which is
working to make the Internet a safer place for children.”
The Internet Villain Award is sponsored by
Community
Internet.
The finalists were as follows:
- Commissioner Reding
- The European Commission
- Russia
- Sony BMG
- The UK Presidency of the European Union
Winner: The UK Presidency of
the European Union
An ISPA spokesperson said, “The UK Presidency of the
European Union received this award for seeking EU wide data
retention laws which will force ISPs and telcos to retain more
data for longer without proper impact assessment.”
The Internet Hero Award is sponsored by
NTL Wholesale.
The finalists were as follows:
- All Party Parliamentary Internet Group (APIG)
- Independent Office of the Telecommunications Adjudicator
- Ofcom
- Ofcom
- Roger Darlington
Winner: All Party
Parliamentary Internet Group (APIG)
An ISPA spokesperson said, “The All Party Parliamentary
Internet Group received this award for its recommendations to
amend the Computer Misuse Act (CMA) to further protect
individual websites and the infrastructure of the Internet
against the threat of distributed denial-of-service (DDOS)
attacks.”
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Notes to Editors
The views expressed in this release are those of the
Internet Services Providers' Association (ISPA UK) and do not
necessarily reflect the corporate policies of the individual
companies that are members of the Association.
For further information, please contact the ISPA
Press Office.
Tel: 020 7233 7239
The
2006 ISPAs press
pack is available online.
The Categories and Sponsors at The
2006 ISPAs – The 8th Annual UK Internet Industry Awards are:
ISP Division
Special Division
- IWF Award for Developments in
Online Safety sponsored by Pipex.
- The Internet Villain Award is sponsored
by Community
Internet.
- The Internet Hero Award is sponsored by
NTL Wholesale.
Event
- The drinks reception is
sponsored by Affiniti
- The table entertainment
is sponsored by Outblast
About the Internet Services
Providers’ Association:
The Internet Services Providers’ Association (ISPA) was
established in 1995 as a trade association to represent
providers of Internet services in the UK. ISPA promotes
competition, self-regulation and the development of the
Internet industry. For a list of members or other information
about ISPA, please consult the website: http://www.ispa.org.uk
About epitiro
epitiro's is the UK's leading provider of Customer
Experience Monitoring products and services that cover the
end-to-end processes of service delivery, service assurance
and network performance, providing a benchmark in delivery and
customer expectation. epitiro's products collect, analyze and
compare the Key Performance Indicators across a range of IP
services in real time. They provide location-based reporting
and comparison ensuring the identification and analysis of the
root causes of unacceptable network performance.
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